Healthcare Without Rival

Premise Health is the world's leading direct healthcare provider and one of the largest digital providers in the country, serving over 11 million eligible lives across more than 2,500 of the largest commercial and municipal employers in the U.S. Premise partners with its clients to offer fully connected care – in-person and in the digital environment. It operates more than 800 onsite and nearsite wellness centers in 45 states and Guam, delivering care through the Digital Wellness Center and onsite, nearsite, mobile, and event solutions. 

Premise delivers value by simplifying complexity and breaking down barriers to give diverse member populations access to convenient, integrated, high-quality care. We offer more than 30 products, delivering the breadth and depth of care required to serve organizations' total populations. The result is healthcare that meets the needs of members and their families, helping them live healthier while lowering costs for organizations. 

Premise offers a wide range of dynamic, purpose-driven career opportunities. We are currently looking for an Associate Network Engineer to join our team remotely. 

About the role: This position is responsible for maintaining 24x7x365 networking environments. The Network Engineer - Associate operates the networks within the Premise Health environment. Provisions network components per organization’s standards. Monitors daily operations of networks and associated devices for availability and performance. Maintains operational documentation. Responds to network alerts, investigates and recovers hardware and circuit failures. Is responsible for the identification and resolution of service-level problems and the identification and support of mission-critical tasks. Has communication with technical support groups, customer support centers, and vendors.

Essential Functions:  

• Assists in the provisioning small to medium network implementations.  
• Participates on project teams with small network engineering outcomes.  
• Troubleshoots and resolves network problems.  
• Performs network maintenance and system upgrades.  
• Is accountable for the following activities: support, problem resolution tracking, and software upgrades and installation.  
• Maintains network documentation.  
• Coordinates and executes network engineering tasks as assigned.  

Job Requirements:

• Bachelor degree or equivalent work experience  
• 1 to 2 years of experience in Network Engineer role.  
• 1 to 2 years of hands-on network engineer, specifically Cisco and Fortinet.  
• 2 to 3 years operating small to medium enterprise networks. 

Preferred Experience:

• Critical Skills and Knowledge:  
• General Skills: With assistance, demonstrate growing proficiency in the following skills: Data collection, analysis, and reporting; Debugging skills; Interpersonal skills; Communication Skills; Decision making skills; Problem solving skills  
• Knowledge and Understanding: Change Management Process  
• Network Skills: Excel; Word; VisioImportant Skills and Knowledge:  
• General Skills: Risk Analysis; Management of multiple priorities/multi-tasking skills  
• Network Skills: Outlook and Internet/Intranet in addition to other job; Project; PowerPoint; ServiceNow  
• Commitment to excellent customer service.  
• Proven ability to manage own work and meet deadlines.  
• Accuracy and attention to detail.  
• Ability to work in cross-functional project teams.  
• Mathematical, analytical and statistical aptitude.  
• Preferred knowledge of health care industry.  
• Interpersonal and problem solving skills are required.  
• Excellent communication skills, including verbal, written.  
• Active listening skills are required.Core Platform Specific Requirements:  
• 1 to 2 years of hands-on network engineer, specifically Cisco and Fortinet.  
• Knowledge of Cisco IOS, Nexus line, 1000v and ASA.  
• Knowledge of Cisco and Meraki branch network hardware.  
• 2 to 3 years operating small to medium enterprise networks.  
• Understanding of internal routing protocols.  
• Strong knowledge of IP and Ethernet.  
• Basic knowledge of WAN and MAN technologies.  
• Basic knowledge of network protocols and functions; HSRP, 802.11, VPN, GRE, NAT, SNMP, and others.  
• Understanding of DNS and DHCP.  
• Knowledge of Category 5/6/7 copper cabling.  
• Solid understanding of the OSI model.  

Work-life balance is at the foundation of how decisions are made and where Premise is headed. We can only help people get, stay, and be well if we do the same for ourselves. In addition to competitive pay, Premise offers benefits packages including medical, dental, vision, life insurance, 401(k), paid holidays and vacation time, a company-sponsored wellness program, and much more our talent acquisition team will be happy to share with you. 

Premise Health is an equal opportunity employer; we value inclusion, and we do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status or disability status.

For individuals living in California, Colorado, Washington; as well as, for individuals living in or reporting to New York State only, Premise Health is required to  include an estimate of the salary and benefits for this role. While a number of factors influence salary, our estimated California, Colorado, Washington, and New York compensation is $64,000 - $74,500. Please note, this is a general guideline and your experience qualifications, geographic location, and other factors will be taken into consideration. For more information regarding the benefits we offer, please visit our career site, jobs.premisehealth.com/benefits.