Premise Health is Different on Purpose

Premise Health serves large organizations and their people with exceptional healthcare. The result? Better experiences, better health, and better value, all while helping organizations lower their healthcare costs. 

Premise's mission is to help people get, stay, and be well. Come join us and see for yourself why amazing health starts with amazing healthcare. For more information, visit www.jobs.premisehealth.com. 

This position oversees all operational initiatives within their book of business and is responsible for planning and directing activities to align with overall region operations in order to maintain operational efficiency and service excellence. This position directs and develops high performing regional teams to deliver on established objectives, goals, strategies and measures. Leads and executes short and long term strategies to align across regions and build operational efficiencies across the enterprise.

This is a full time, remote Associate Vice President of Operations role.

What You'll Do

•Maintains a strategic focus on client satisfaction and value added strategies and demonstrates the ability to proactively identify client needs related to healthcare trends.

•Identifies global processes to improve overall performance of region and defines innovative measurements of performance standards to integrate corporate strategies.

•Demonstrates strong business acumen and knowledge of staffing, capacity, ROI, budget, margins, service and product offerings, to implement and drive strategic and relevant operational outcomes.

•Strategically identifies and solves complex problems effectively with an emphasis on developing proactive approaches utilizing internal (corporate and regional) support.

•Actively responds to urgent site issues and may be asked to spend time onsite to stabilize for as long as needed.

•Identifies and requests participation from corporate departments in strategic meetings as client needs dictate.

•Delivers products and initiatives supporting strategic goals.

•Reviews best practices and holistic effectiveness of systems, support, and structure.

•Demonstrates the ability to effectively manage complex multiple lines of service and clients.

•Provides effective leadership, coaching, and mentoring at the Sr. DO and DO level.

•Establishes regular communication across their book of business to ensure effective cascade of information.

•Business partner for sales process.

•May attend annual strategic client meetings and/or provide feedback and insight in preparation.

•Oversees the indirect management of up to 100 health centers with multiple lines of service.

•Indirectly manages the relationship of up to 50 clients.

•Manages a portfolio of up to $100M in Gross Annual Revenue

•Manages (direct and indirect) up to 500 FTEs.

What You'll Bring

•Bachelor’s degree; master’s degree preferred (or equivalent work experience with a significant business focus)

•10+ years’ experience in a business environment or related industry, managing others

•Demonstrated experience with medical information management systems

•Experience in an Operations function

•Healthcare experience managing in a medical, pharmacy, fitness or other similar environment

•Demonstrated ability to manage a broad range of responsibilities and communicate effectively across multiple functional areas

•Demonstrated leadership skills and experience managing virtual staff

•Excellent communication, facilitation and presentation skills

•Excellent time management and organization skills.

•Excellent people management, strategy and execution skills

•Strong strategic thinking and leadership skills

•Extensive knowledge of the healthcare industry, operations and delivery

•Demonstrated knowledge of regulatory environment relative to onsite operations. Knowledge of current industry and legal issues

•Prior budget and P&L responsibility

•Knowledge of Workers’ Compensation, Medicare and/or clinical standards of practice

Work-life balance is at the foundation of how decisions are made and where Premise is headed. We can only help people get, stay, and be well if we do the same for ourselves. In addition to competitive pay, Premise offers full-time team members benefits including medical, dental, vision, life and disability insurance, a 401(k) program with company match, paid holidays and vacation time, a company-sponsored wellness program, EAP, access to virtual primary care and virtual behavioral health at no cost for team members and their dependents. Additional benefits can be viewed here: https://jobs.premisehealth.com/benefits.

Premise is an equal opportunity employer; we value inclusion and do not discriminate based on race, color, religion, creed, national origin or ancestry, ethnicity, sex (including pregnancy and related conditions), gender identity or expression, sexual orientation, age, physical or mental disability, genetic information, past, current or prospective service in the uniformed services, or any other characteristic protected under applicable federal, state, or local law.

Premise provides its reasonable and genuinely expected range of compensation for this job of $150,000.00 - $180,000.00 annually. A number of factors will influence the rate offered for this position, including your experience, qualifications, geographic location, and other factors. This position is eligible for a performance bonus that is based on client service expansion. In addition, this position is eligible for an Annual Performance Incentive that is a percentage of base salary and awarded based upon individual annual evaluation and company financial performance.

For individuals living in Washington or Colorado: Premise offers the following paid time off benefits. Employees will be included in the company's Open Time Off plan and will receive 10 paid holidays or an equivalent bank of hours aligned to schedule throughout the calendar year. Paid sick leave is satisfied by the paid time off accrual, detailed above. 

This posting is anticipated to close within 90 days of 03/30/2026.

Should you have questions regarding this job posting, please contact askhr@premisehealth.com.