Premise Health is Different on Purpose

Premise Health serves large organizations and their people with exceptional healthcare. The result? Better experiences, better health, and better value, all while helping organizations lower their healthcare costs. 

Premise's mission is to help people get, stay, and be well. Come join us and see for yourself why amazing health starts with amazing healthcare. For more information, visit www.jobs.premisehealth.com. 

The Director of Product Delivery is responsible for ensuring excellence in product delivery by managing policies, monitoring key performance indicators (KPIs), and working with field teams to ensure product success. This position provides direction in the development and deployment of subject matter content applicable to clinical, operations, corporate departments, and field team members in collaboration with Medical and Operations Leadership. Additionally, the role supports the development and execution of product vision and strategy, the prioritization of enhancements, and leads teams to drive innovation and achieve product excellence and organizational objectives.

This is a full time, remote Director of Product Delivery role.

What You'll Do

Leadership

•Lead development/deployment of clinical and operational subject matter content; develop and communicate policies, processes, and corporate vision; and ensure knowledge transfer and best-practice sharing to support goals and regulatory compliance.

•Provide thought leadership by staying current on industry trends.

•Apply quantitative/qualitative analysis to guide interventions, outcomes measurement, and reporting.

Supervision

•Directly supervises Product Managers; coach, mentor, and develop team members aligned to product and line-of-service initiatives.

Collaboration

•Partner with Medical Operations, Operations, Product, and site leaders to translate clinical, business, and financial requirements into scalable processes and to resolve escalations.

•Collaborate with data/reporting teams to define and report product success metrics and field delivery status; support Epic workflow design and optimization.

•Partner with Health Strategy team on claims analysis and clinical campaign design.

Coordination

•Own assigned project plan deliverables end-to-end: track status/timelines, lead cadence calls/meetings, assign action items, and remove roadblocks.

•Develop and maintain compliant policies, procedures, and integrated workflows across products, disciplines, and lines of service to support optimal delivery of individual products and integrate APC products to optimize utilization and clinical excellence.

•Establish and monitor field KPIs; analyze performance trends; and partner with Product Managers and site leadership to implement corrective action plans for underperforming sites.

•Support implementation of product services/programs and onboard/train team members delivering or supporting the product.

Consultation

•Provide consultative guidance to sites and internal partners on SME deliverables, operational processes, and implementation procedures, including pre-implementation escalations (staffing standards and SOWs) and support for business development. Consulting with product managers, product AVP, or VP as appropriate.

Other

•Participates in site assessments and gap analysis and provides recommendations for action plans where change or improvement is needed.

•Support implementation of new business and expansion opportunities.

•Consults with Medical, Legal, or Compliance departments regarding regulations, practice acts, practice law, certification requirements, etc.

•Proven success as an effective people leader; builds relationships to drive results and positive team member experience.

What You'll Bring

•Bachelor’s degree in nursing or other healthcare related field or equivalent work experience required.

•Master’s degree preferred

•10+ years of related work experience required

•Thorough understanding of Care Management, Obesity Management, and nutrition services delivery and integration into Primary Care.

•Strong people leader skills

•Strong data analysis skills and ability to execute strategies in a large organization with multiple stakeholders.

•Strong organizational skills

•Proven history of building relationships with teams that get results

•Strong verbal and written communications skills

•Ability to communicate with operations team members effectively

•Demonstrated experience managing and executing products in the healthcare space

Work-life balance is at the foundation of how decisions are made and where Premise is headed. We can only help people get, stay, and be well if we do the same for ourselves. In addition to competitive pay, Premise offers full-time team members benefits including medical, dental, vision, life and disability insurance, a 401(k) program with company match, paid holidays and vacation time, a company-sponsored wellness program, EAP, access to virtual primary care and virtual behavioral health at no cost for team members and their dependents. Additional benefits can be viewed here: https://jobs.premisehealth.com/benefits.

Premise is an equal opportunity employer; we value inclusion and do not discriminate based on race, color, religion, creed, national origin or ancestry, ethnicity, sex (including pregnancy and related conditions), gender identity or expression, sexual orientation, age, physical or mental disability, genetic information, past, current or prospective service in the uniformed services, or any other characteristic protected under applicable federal, state, or local law.

Premise provides its reasonable and genuinely expected range of compensation for this job of $130,000.00 - $165,000.00 annually. A number of factors will influence the rate offered for this position, including your experience, qualifications, geographic location, and other factors. This position is eligible for an Annual Performance Incentive that is a percentage of base salary and awarded based upon individual annual evaluation and company financial performance.

For individuals living in Washington or Colorado: Premise offers the following paid time off benefits. Employees will be included in the company's Open Time Off plan and will receive 10 paid holidays or an equivalent bank of hours aligned to schedule throughout the calendar year. Paid sick leave is satisfied by the paid time off accrual, detailed above. 

This posting is anticipated to close within 90 days of 04/27/2026.

Should you have questions regarding this job posting, please contact askhr@premisehealth.com.