Premise Health is Different on Purpose

Premise Health serves large organizations and their people with exceptional healthcare. The result? Better experiences, better health, and better value, all while helping organizations lower their healthcare costs. 

Premise's mission is to help people get, stay, and be well. Come join us and see for yourself why amazing health starts with amazing healthcare. For more information, visit www.jobs.premisehealth.com. 

The purpose of the account manager’s job is to manage the setup of all the Revenue Cycle systems and processes for all new and existing client implementations, changes, and updates and communicate such to all applicable parties. 

This is a full time, hybrid RCM Implementation Account Manager role located in Brentwood, TN.

What You'll Do

•Meets regularly with internal team members and externally with clients, payers and applicable consultants for all Epic implementations, payer/plan/fee schedule changes, location additions/relocations and line of service adds

•Completes documentation necessary for building and updating of Epic file maintenance required for existing business and build/set up for new implementations

•Serves as SME for Practice Management configuration related to RCM and enhancements to meet business needs

•Works closely with other Revenue Cycle staff and leadership team, Project Managers, IT Departments, AppConfig and Operations

•Coordinates with RCM Implementations and Operations team members following biannual Fee Schedule Exception Reviews to work on possible standardization with applicable clients

•Responsible for ensuring documentation and workflow processes are correct and updated related to existing client set up annually and as needed

•Meets with all applicable RCM staff for appropriate information hand-off for each implementation/change

•Meets all deadlines for implementations, changes and updates

•Communicates progress of implementations and changes and completion to leadership

•Documents updates and project status in ServiceNow

What You'll Bring

•High School Graduate minimum education requirement, BS preferred or equivalent work experience

•3+ years or more coordinating functional areas of revenue cycle management, required

•3+ years' experience in practice management application configuration and implementation assistance, required

•A minimum of 2 years managing projects within a revenue cycle management department, preferred

•Demonstrated successful physician third party billing experience

•Possess strong analytical, problem solving, and decision making skills

•Strong knowledge of CPT and ICD10 coding within a practice setting

•Effectively utilize Microsoft Office tools (Excel, Word, and PowerPoint)

•Highly developed written and verbal communication skills

•Strong background working in practice management system(s). Knowledge and use of EPIC is a plus.

•Must be able to work independently in a manner to achieve goals, objectives and productivity requirements.

Work-life balance is at the foundation of how decisions are made and where Premise is headed. We can only help people get, stay, and be well if we do the same for ourselves. In addition to competitive pay, Premise offers full-time team members benefits including medical, dental, vision, life and disability insurance, a 401(k) program with company match, paid holidays and vacation time, a company-sponsored wellness program, EAP, access to virtual primary care and virtual behavioral health at no cost for team members and their dependents. Additional benefits can be viewed here: https://jobs.premisehealth.com/benefits.

Premise is an equal opportunity employer; we value inclusion and do not discriminate based on race, color, religion, creed, national origin or ancestry, ethnicity, sex (including pregnancy and related conditions), gender identity or expression, sexual orientation, age, physical or mental disability, genetic information, past, current or prospective service in the uniformed services, or any other characteristic protected under applicable federal, state, or local law.