Healthcare Without Rival

Premise Health is the world's leading direct healthcare provider and one of the largest digital providers in the country, serving over 11 million eligible lives across more than 2,500 of the largest commercial and municipal employers in the U.S. Premise partners with its clients to offer fully connected care – in-person and in the digital environment. It operates more than 800 onsite and nearsite wellness centers in 45 states and Guam, delivering care through the Digital Wellness Center and onsite, nearsite, mobile, and event solutions. 

Premise delivers value by simplifying complexity and breaking down barriers to give diverse member populations access to convenient, integrated, high-quality care. We offer more than 30 products, delivering the breadth and depth of care required to serve organizations' total populations. The result is healthcare that meets the needs of members and their families, helping them live healthier while lowering costs for organizations. 

Premise offers a wide range of dynamic, purpose-driven career opportunities. We are currently looking for a VP of Clinical Operations Support to join our team remotely.

About the role:

The VP of Clinical Operations Support works collaboratively with other Medical Operations leaders to ensure the delivery of high-quality care, patient safety, provider support, and clinical governance. This is accomplished through the development and delivery of clear communication with field and corporate teams and the leadership of specific field support teams.

Job Requirements: 

•Accountable for ensuring clinical operations support is effectively delivered to field team leaders through standardized processes, supporting compliance with Premise Health policies, procedures, and processes across the organization

•Establishes and executes the strategy for providing effective clinical operations support, ensuring knowledge transfer and best practice sharing to health centers in support of organization goals and objectives, and supporting site compliance with government regulations.

•Accountable for ensuring regulatory inquiry processes are efficient and effective

•Accountable for ensuring effective provider dispensing support

•Owns communication content development, delivery, and coordination for Medical Operations, including clinical updates, RFP responses, and other internal and external clinically focused communications

•Establishes and utilizes communication mechanisms to deliver consistent and timely communication of corporate initiatives, directives, best practices, regulatory and medical research updates

•Leads, motivates, trains and inspires effective performance of teams in a virtual environment

•Focuses on high level medical, clinical operations, compliance, safety, regulatory, and quality assurance measures and best practices

•Other projects as required to address specific Medical Operations needs

Education:

•Bachelor's degree required, Master’s or Doctorate preferred

•Licensed as an RN, NP, or PA required

•CPHQ certification preferred

Experience:

•10 years of experience practicing as a licensed health care provider in a primary care and/or occupational health environment

•10 years of experience directly managing people, including hiring, developing, motivating and directing people as they work

•10 years of experience designing and executing quality and process improvement programs

•5 years of experience managing departmental expenses and budgets

Knowledge and Skills:

•Excellent verbal and written communication skills, including the ability to communicate complex health, medical and clinical operations principles and procedures in simple language

•Ability to create process flows to improve efficiency and adherence to corporate policies and government regulations

•Ability to lead a high functioning team, prioritizing organizational goals

•Functional use of Microsoft Office Suite and web-based programs

Work-life balance is at the foundation of how decisions are made and where Premise is headed. We can only help people get, stay, and be well if we do the same for ourselves. In addition to competitive pay, Premise offers benefits packages including medical, dental, vision, life insurance, 401(k), paid holidays and vacation time, a company-sponsored wellness program, and much more our talent acquisition team will be happy to share with you. 

Premise Health is an equal opportunity employer; we value inclusion, and we do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status or disability status.

For individuals living in California, Colorado, Illinois, Washington; as well as, for individuals living in or reporting to New York State only, Premise Health is required to  include an estimate of the salary and benefits for this role. While a number of factors influence salary, our estimated California, Colorado, Washington, and New York compensation is $160,000 - $185,000. Please note, this is a general guideline and your experience qualifications, geographic location, and other factors will be taken into consideration. For more information regarding the benefits we offer, please visit our career site, jobs.premisehealth.com/benefits.