Healthcare Without Rival

Premise Health is the world's leading direct healthcare provider and one of the largest digital providers in the country, serving over 11 million eligible lives across more than 2,500 of the largest commercial and municipal employers in the U.S. Premise partners with its clients to offer fully connected care – in-person and in the digital environment. It operates more than 800 onsite and nearsite wellness centers in 45 states and Guam, delivering care through the Digital Wellness Center and onsite, nearsite, mobile, and event solutions.

Premise delivers value by simplifying complexity and breaking down barriers to give diverse member populations access to convenient, integrated, high-quality care. We offer more than 30 products, delivering the breadth and depth of care required to serve organizations' total populations. The result is healthcare that meets the needs of members and their families, helping them live healthier while lowering costs for organizations.

Premise offers a wide range of dynamic, purpose-driven career opportunities. 

We are looking for a full time Optometric Assistant to join the amazing team at our Employer Health Center located in San Antonio, TX.  

Essential Functions:

• Greet patients at the front desk in a timely and friendly manner, and escort patients to the optometry suite.
• Prepare patients for tests by directing and seating patients at eye-testing machines, explaining the purpose of each test.
• Gather preliminary data for the optometrist through patient pre-test: Ask for chief complaint, gather patient’s medical/ocular/family history, measure entering visual acuity, eye pressures, visual fields, color vision, depth perception, blood pressure, and/or obtain retinal photography.
• Accurately record results of patient pretest into Officemate, the Vision Electronic Medical Record. Access data base to schedule, confirm, and update appointments as necessary. 
• Confirm patient appointments the day before the eye exams with a live phone call.
• Verify vision benefits, obtain and document authorizations from VSP the day prior to the eye examination. Relays any pertinent vision insurance information prior to the eye exam. 
• Verify eligibility for walk-in and same-day patients.
• Submit claims to VSP following the eye examinations. 
• Post payments from VSP EOP (Explanation of Payment) statements to patient ledgers and reconcile EOPs twice a month.
• Gather financial data for financials meetings to present to Take Care and the Client, as needed.
• Participate in optometry operations meetings with Take Care and the Client, as needed.
• Answer phones and direct calls appropriately.
• Access voicemail messages and coordinate follow-up in a timely fashion.
• Forward all necessary paperwork to appropriate sources or agencies.
• Obtain prescriptions or orders from outside optometrists/ophthalmologists as necessary
• Enter pertinent information into the vision EMR and/or medical EMR in a timely manner.
• Involved in recall procedures to bring in patients due for their annual eye examinations.
• Order diagnostic contact lenses, eye drop samples, and other products for in[1]office use.
• Coordinate in-house referral appointments for patients needing a physician visit (eg for high blood pressure).
• Handle patient complaints/issues according to policies, and obtain assistance if necessary.
• May require other duties as assigned

Job Requirements:

Education:

• High School diploma or its equivalent.

Experience:

• Optometric-related experience strongly preferred

Knowledge and Skills:

• Knowledge and experience with Officemate (Vision Electronic Medical Record) preferred 
• Must be accurate and very detail-oriented, and be able to multi-task efficiently.

Work-life balance is at the foundation of how decisions are made and where Premise is headed. We can only help people get, stay, and be well if we do the same for ourselves. In addition to competitive pay, Premise offers benefits packages including medical, dental, vision, life insurance, 401(k), paid holidays and vacation time, a company-sponsored wellness program, and much more our talent acquisition team will be happy to share with you.

Premise Health is an equal opportunity employer; we value inclusion, and we do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status or disability status.